Breaking NEWS: Starting Dec 2nd all you Cookie friends who asked for it can now get B. Goods #BakeAtHome frozen cookie dough. Check our blog for details
Thanks for sharing this, HFF. It's stories like this that cause my family to go out and eat at these places! Customer service is just as important as the food.
Brad has more than made up for my one poor cookie experience. He read my review of my terrible cookie bought at Lunch, and tonight dropped off 6 freshly baked cookies to my house. He went above and beyond anything I expected. This was especially welcome after my car broke down and I had a long walk home in the rain. Thank you B.Goods, and thank you Brad. You have a great product and I really appreciate the high level of customer service you provided.
I just wanted to post a follow-up. Brad from b-goods got in touch with me and I believe it was a case of a vendor serving stale cookies and not a fault of b-goods. I have had b-goods cookies from herb & spice and they were fresh and tasty.
I am putting my cookie review over here, since this is the vendor page for it.
I had the chocolate-chili cookie, bought from the vendor Lunch. I really like this cookie and have had it other places, but this time it was terrible.
The cookie was inedible. It was rock hard and thick. I couldn't bite down on it with my front teeth (too tough) and it wouldn't break into smaller pieces.
B.Goods
First post for this user
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Brad Campeau
613-882-0923
orders@bgoods.ca
www.bgoods.ca
T: @bgoodsbakery
F: facebook.com/bgoodsbakery