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Foods from 168 Sushi Buffet
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Mar 13

3
After experiencing sushi in Toronto for the last 7 years, 168 was the first place I had tried in Ottawa simply because it was close to work. I've been 3 times and have mixed reviews. The service is always fast and efficient. I know what I do and don't like when it comes to sushi, so ordering is never an issue. In terms of the food I have ordered the following:
-YAM TEMPURA: thinly sliced, which means that the yam isn't crunchy in the middle. Its actually some of the better yam tempura I've had
-BEEF & CHICKEN TERIYAKI: was not a big fan. These are usually my go-to's on any menu. The sauce was salty and tasted like a cheap grocery store sauce. The meat is chewy.
-SPIDER ROLL: I was actually surprised at how good the roll was. Its definitely more fishy than a standard roll, but it was a nice change.
-SPICY TEMPURA CALIFORNIA ROLL: I think these are the only reason I keep coming back. I've tried ordering these at other sushi places, including in Toronto. But I've never had rolls quite as good as the ones at 168. Crispy and spicy but still cold on the inside. I would definitely recommend this roll
-TERIYAKI CHICKEN ROLL: I absolutely hated this roll. I made the man I was with eat them and he could barely stomach them. Between the taste, texture, and the terrible teriyaki sauce, I would not recommend
-SWEET POTATO TEMPURA ROLL: Again, I absolutely hated this roll. After I had enjoyed the actual yam tempura, I figured the roll would be good. WRONG. It was mushy and overall just disgusting. I've tried and enjoyed the roll at other sushi places, but the ones at 168 are not enjoyable.

Many of the standard menu items- spring rolls, udon noodles, california rolls, crab rolls, dynamite, etc.-are pretty average in taste. Besides the average food, the actual restaurant is beautiful: very dark and comfy. But the birthday music is frightening and plays throughout the restaurant which was annoying (especially hearing it multiple times).
 
Aug 9
Sorry to hear about your bad experiences at 168 New User 4951. I have been to many amazing sushi restaurants (Japan and NYC), just not in Ottawa. If you want really good sushi you have to venture to Montreal or Toronto.

A la carte restos in Ottawa do not distinguish themselves from the AYCE establishments. The difference in quality and freshness is marginal at best. Used to like Kinki's a few years ago, then Wasabi's. Now when I feel like sushi, I will actually go to 168 or 1000 Island (Carling location only).

Disappointing a la carte's and AYCE's from my dining experiences incl Kinki, MHK, Genji, Japanese Village, Sushi Kanata, Taste of Japan (no longer) and Sushi Kan (AYCE) and Sakura Sushi (AYCE and no longer).

Fusion House is a borderline AYCE establishment. The food was good but the service was horrible and I become very leery when an establishment cuts corners on their hydro bill (A/C) in the dead of summer to save a few dollars, not usually a good sign (others I know I have experienced the same). I would actually try this place again but only when the weather cools but also not when we're in a deep freeze.

168 also has a more extensive offering of chinese food items for those in your group who are new or feel borderline about sushi. Great way to introduce them to sushi while also satisfying your own sushi craving. Children prices here are reasonable as opposed to 1000 Island, especially when your children eat the equivalent of a thimble.

Note to a previous poster about surf clam...the surf clam portions served at 168 are much bigger and fresher than 1000 Island. My experiences of ordering surf clam and salmon sashimi differs from others, we usually get more than ordered, which is good and bad.

Haven't given up trying to find a really good sushi restaurant in Ottawa, just not overly optimistic.
 
Aug 7
I have been to this place a few times. I must say it is extremely inconsistent! Not to mention customer service was lacking and some of the staff come off as being rude.

On one visit, there was a long strand of hair in our food which clearly did not belong to us (group of guys with short hair). The waitress simply removed the hair and told us we could resume eating. Seriously? Disgusting. not only that, we had to argue to be compensated somehow for the rude people skills and the hair.

I had taken the family there once, and the staff was kind and accommodated us by letting us sit in the back area where it was quite, bright, and was further removed from the kitchen. On our second visit, one of us has a sensitivity to strong aromas, and we asked again to be seated in an area where the smell was less strong and the staff was rude and refused so we walked out.

However, many of my friends still liked this place, so i had come back time and time again. on most occasions the food is ok/mediocre at best. On our most recent visit the food was HORRIBLE! We had been there right after lunch, the place was quite empty but our food still took some time getting to us. You would think the food would be hot and well prepared for such a long wait. WRONG! The battered food was lukewarm. The maki tasted of plain mayo, was falling apart, the rice was dry, bland, and tasted old. The maki was filled with eggs with barely any veggies or avocado. Needless to say, we tried to eat the food anyways, maybe it tasted better than it looked. Big mistake, one of us could no stomach the food and had to be excused to the washroom. We returned the food to the waitress, surprisingly she did not argue or ask why we were returning the food, even the staff knew this was subpar even by their standards.

In the end, this place really is a hit or miss. The safest time to eat here seems to be the weekend only. But I for one will not be going back, at the price the charge, I'd rather go to an a la carte place, spend the same amount and leave full.
 
2012 Jul 8
Stopped in today right after open with my stepdaughter. Neither of us are really fish eaters, so we stayed away from "traditional" sushi. We had the mushroom tempura roll, fried dumplings, tempura shrimp (just me), teriyaki beef, tempura veggies, spring rolls, scrambled egg "sushi" and tempura banana.

While most of the food was good quality, I was a little disappointed with the teriyaki steak. Seemed like a little tiny round steak, pan fried, and topped with a decent teriyaki sauce. The steak itself was dry, chewy and blank, unfortunately.

I *really* liked the mushroom tempura rolls, though. The touch of sesame was nice.

Service was good. I'll be back.
 
2011 Jun 17

7
"Throughout all these, they never did once apologize to us. I guess it's because they're Asians (not trying to be racist, just using their words against them). Maybe they should learn that in Canada, customers are always right. NO.MATTER.WHAT. "

Wow.

I love that anytime someone on the internet says "Not trying to be racist," or "I'm not racist, but", it's immediately followed by a ridiculously racist statement.

More businesses should tell customers that are completely in the wrong to screw off.
 
2011 Jun 16

7
I understand your frustration, but it really wasn't their fault. I'm with you that they should have acted differently - perhaps compensating you better - but at the end of the day, you can't assume somebody knows the cake was ice cream. Asian, Canadian or whatever, they are not mind readers.

Also, your last statement about not giving tips on a hypothetical subsequent visit is pretty ignorant. You are supposed to tip based on the services provided to you. If you end up at this restaurant a second time and the service is good, you should not penalize the server based on someone else’s past mistake. But tips are voluntary, so do as you please.
 
2011 Jun 16

12
I don't think it's fair to assume they would know it was an ice cream cake. I think it's your responsibility to provide care instructions, especially when they're doing you a favour. Just my two cents...
 
2011 Jun 16

15
The most horrible customer service ever. Went there on June 10, 2011 for my birthday and gave them our Baskin Robbins cake to keep until the end of our dinner. And of course, basically everyone knows Baskin Robbins is ice cream. But noooo they came back to us, saying that the ice cream had melted cos we didn't tell them it was an ice cream cake. Then the manager started telling a story of how he only celebrated his birthday twice and because they were Asians, they did not know what Baskin Robbins was.

They said they would replace our cake with a much better one, and came up with a scoop of fried ginger ice cream (horrible tasting), few slices of banana fritters and a banana with a lettuce sticking out of it. They replaced our cake that costed us more than $20, with something that probably costed them 20 cents. When we complained that the 'cake' was horrible, the manager kept saying that it was better than our Baskin Robbins cake.

Not satisfied with their service and how they kept putting blame on us, their customers, my friend negotiated with them to at least comp my dinner (since it's about the same price with our cake that they ruined), but noooo he only gave us 20% discount.

At the counter, the cashier girl also brought up about how they were Asians and had no clue what Baskin Robbins was, so I told them, "Why do you have to bring our nationalities into this?" And then she started asking me where I was from and whether I was wearing contacts (WTF????). In the end, since we knew there was no way to win over these guys, we just left and I didn't even give them any tips. They didn't deserve it.

Throughout all these, they never did once apologize to us. I guess it's because they're Asians (not trying to be racist, just using their words against them). Maybe they should learn that in Canada, customers are always right. NO.MATTER.WHAT.

Making things worse, when my friend went there last night, the cashier girl turned to her friend and said, "That's the girl again." And when confronted, she made this really lame excuse about how she wasn't talking bout my friend but another customer. Even if she WAS talking about another customer, she shouldn't have done that. Never make comments about another customer while they're still in the restaurant!

All in all, I would not recommend this place to anyone. Unless you don't care being given horrible service, and being blamed when things go wrong, then go ahead. I would never return here again, and even if I were forced to, don't expect me to give you any tips.
 
2011 Mar 8
We went again a couple of times.

The quality of the rolls is not as good as at other sushi places. They break easily when you pick them up and it's obvious the chef is not experienced. I would recommend the handroll instead but of course that's not for everyone. The quality of the sashimi is decent and as good as other restaurants. Not impressed with the tuna sashimi.

When it first opened, 168 sushi was charging as much as other restaurants ($19.95 during the week and approx $22.95 during weekends). They have fixed the price to $22.95 for everyday. Is this really worth it? Sakura sushi across the street offers the same quality of food for the average sushi buffet priced at $19.95/weekday and 5% off if paying cash.

Beware of 168 sushi's menu photos. Most of them (sushi) look like the photos, but for items like soups, pancakes etc., it's not ALWAYS the same. For instance, the seafood pancake that comes out of their kitchen looks nothing like what's on the menu sadly.

Overall, food quality is still decent and comparable to other sushi buffets. The place is busy because it's still "new" and the decor is nice.

Service used to be top notch and waiters were very attentive. Now they're always stressed and forget your orders. I can't blame them since the place is always packed.

I wouldn't go again solely because the price hike makes a difference for two people ($10 difference), unless it's the weekend and it's $23.95 everywhere.
 
2011 Mar 6

2
Friendly service but food is just okay. Lunch rates are reasonable and make the food quality excusable. There are many comfortable booths and nifty modern decor. Bathrooms are clean. Every employee we saw was friendly and smiling. If you aren't a food snob, you can't do better than this place!! Unfortunately, I'm a bit of a food snob. ;-)

I went with my wife and two kids. Usually at AYCE sushi places we order a bunch of stuff and then go for a smaller second round of other items or things we enjoyed a lot. This time, we hemmed and hawed over the second order and finally just gave up, deciding that we didn't really want any more of anything.

Here's what we tried:

Green Tea - Not on the menu. They come around with a pot and offer refills.
California Roll - My kids love these! I didn't actually try them but noticed that they were loose and falling apart.
Green Dragon Roll - This was good! They forgot about it but brought it when I asked. It was clearly made by a different chef -- this one was tightly rolled and flavourful. The mango sauce was sweet for our taste, but I would definitely get this one again!
Spider Roll - A little fishier than usual. Not really recommended.
Spicy Avocado + Crisp Roll - As boring as it sounds. ;-)
Salmon Skin + Cucumber Roll - Quite tasty, but the salmon skin was unusually tough and chewy. Wifey didn't like that but I was okay with it. YMMV.
Salmon Nigiri - The fish was warmish (room temperature) which makes it kind of off-putting. Also, no flavour at all!? Sure, it shouldn't taste fishy, but Sake Nigiri usually has a faint salmon flavour. (pictured)
BBQ Eel Nigiri - Beautiful but also had no flavour to speak of. (pictured)
Salmon Rose - Pretty and fun to eat. Definitely the highest salmon to rice ratio available without paying dinner prices to get sashimi! Also had no flavour. (pictured)
Avocado Pizza - Beautiful. Mild tasting, as you'd expect. The pizza here is actually a quarter (wedge) of a round breaded cake of rice. (pictured)
Chicken Teriyaki - The chicken had a kind of boiled texture, but it was moist and very tasty. We'd order this one again.
Vegetable Tempura - Overcooked (soft veggies) and very oily.
Spring Roll - My kids ate the two mini spring rolls that came with the order. Not sure how they tasted but they were stuffed with cabbage and looked decent enough.
Deep Fried Tofu - We never got it and didn't bother to ask for it.
Shrimp Tempura - We all love shrimp tempura so I order 5 pairs. We got a total of 7 shrimp, but that proved to be a blessing in disguise because each one had a whole second shrimp's worth of greasy panko batter attached to it. These were serious tempura fail. :-(
Squid Tempura - Supposed to come in pairs, but we got only one. My wife ate it and was all "Meh..." about it.
Steamed Shrimp Dumpling (Har Gow) - Looked okay and came with a wonderful bowl of hot sauce, but just didn't have the nice full shrimpy flavour we get at dim sum restaurants.
Steamed Pork Dumpling (Siu Mai) - Very porky in that Chinese pork ribs kind of way. Good doused in hot sauce, but clearly not dim sum resto quality.
Miso Soup - I didn't try it but it looked good and my daughter loved it.
House Salad - Crisp iceberg lettuce, but the dressing was more fruity and less gingery than you usually get. The pictorial menu makes this pretty clear by stating "fruit dressing".
Seaweed Salad - All right. Maybe a little sweeter than normal.
Kimchi - Very sweet and not very spicy. I'd be a little bit sad if I were served this at a Korean restaurant.
Diet Coke - Ha! It's very nice that they include *everything* in the AYCE price. Kudos for that!
Mango Ice Cream - Good!
Banana Tempura - Okay. Kind of a weird breading, but tasty!

How much would you pay for all this? Sixty dollars? Eighty dollars? One HUNDRED dollars?? Try $42.71 before tip! Haha. :-)
 

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Showing comments 1 to 7
Aug 18

3

2
None of the All u can eat Sushi places are authentic Japanese. They are usually owned and operated by Chinese folks capitalizing on the buffet market. For this reason, I general take a pass on a sushi buffet. The real reason I take a pass though is the incredibly crappy service at most places. I can't imagine anyone asking you to consume everything on your plate or else! This place tried to charge me for a horrible tasting sushi roll that I refused to eat. I told them flat out that I refuse to pay extra and if they pushed, I would flat out refuse to pay anything.

Don't stand for this terrible service at these all u can eat sushi joints. For the most part, the food is a rip off and the service is terrible. You can make your own sushi at home.
 
2011 Jan 27

4
I've been here twice now (would've been 3 times but the line up was too long last time i tried).

The first time I ate there was just a few days after opening. The first thing that I noticed was the decor: wide open, very simple and clean and purple! The next thing I noticed were the huge picture menus which really help when deciding what to order, however some things that I ordered didn't really look like the picture. The food was very good, everything seemed very fresh. I tried some items that I had given up on at other sushi places, and it felt like I was eating them for the first time. The rolls were good, although I am not the biggest fan of the special rolls with all that heavy mayo, cream cheese and sauces. The BBQ mackerel was actually a whole mackerel pike, and it was delicious. Tempura was good, although kind of greasy. The free ice cream was a good finish. After my first trip, I thought the quality was better than other AYCE sushi places in the area.

The second time I already noticed things weren't as good as the first time. Perhaps the first visit is always better, or things just weren't as fresh a few weeks after the opening. The BBQ mackerel was now a mackerel steak, which was still good but not as good as the pike. The fish didn't taste as fresh as the first time, the tempura was still a bit greasy, but overall I thought it was now on par with other AYCE sushi places around.

All in all, 168 sushi is a good addition to the growing number of AYCE sushi restaurants in this area. I will definitely be going back, however I will also be going back to Sushi Kan and 1000 Sushi Islands once in a while because I like variation and they all have their unique athmosphere and menu items.

Oh yeah, and I love the big bowl of genuine Jelly Belly's at the check-out counter!
 
2011 Jan 26

3
As much as I am irked by fake reviews, I can offer this information -

I have not been to 168 and I know nothing of the owners, but I live about a block away and have NEVER seen the parking lot so busy. At all hours that the restaurant is open. The place does look like it's always hopping, and my husband and I were thinking of trying it out.
 
2011 Jan 26

3

2
The initial review was certainly over the top and appears to have been written by a young woman who has the hots for the manager. I talked with him on Saturday and he told me that the place has been so busy during its first month that the inexperienced staff has made some mistakes. I live in Brampton and am a friend of the owners, so I am obviously biased. I know their writing style in English and know they did not write that review. The place has been so busy (without any advertising) that they have to be doing something right So far, I have seen only 1 negative review and it was probably earned due to poor service received by a customer. Try the restaurant! You might just like it.
 
2011 Jan 24

3
Wow... warmth AND elegance... refreshing AND visually delightful...

They could at least pretend to try to make the fake review look less fake.
 
2011 Jan 22

17
PROBABILITY THAT YOU ARE THE MANAGER: 1.0

:-)
 
2011 Jan 22

18

1
The manager is Amazing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great service from the staff and himself.
As you enter the168 Sushi Japan Buffe tRestaurant run by the gracious manager & the talented young chef in the back of the room, you immediately get a feeling of both warmth and elegance in the lavishly EXTRAORDINARY
dining area, surrounded by beautiful light. This wonderful impression continues with the hospitality and creative details of the dishes. Aside from the menu, guests have a choice between several tasting menus for thier own personal selection of the day or night. I selected many tasting menu, which did not disappoint. None at all.

Following some tasty “KALBI BEEF”, the first course I had Is amazing. Contrary to what you may think , this dish was delicious with just the right blend of each ingredient. The food is refreshing and visually delightful. It was almost a shame to eat this beauty!

The final dish, the dessert, was a lovely Red Bean,Mango, and vanilla Ice cream scoops. Also to top it all off with banana tempura ..........yum yum. A perfect end to an exceptional meal.

Despite all the busyness
Hurried..like one who had always a multiplicity of tasks on hand.

They managed to give me and my guest amazing service and I would say I've there 6 times since they open.

You should go there its awsome!!!!!!!!!!!

DECOR:10
SERVICE:10
FOOD:10
PRICE:10
 

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